COVID-19 Resources

Mental wellbeing resources

As a reminder, all U.S. employees have 24/7 access to the professionals at Lyra Health. In addition, UHC has opened its Emotional Support Help Line to provide support that’s free of charge and open to anyone—even those not covered under a UHC medical plan.

Below are some additional resources from Lyra you may find helpful while you adjust to your new situation.

Coping with Coronavirus stress webinar How to support your kids in the age of Coronavirus Working from home checklist
Gently challenging your thinking traps How to stay mentally healthy while working from home

Lyra Health

(844) 912-1934
Email: care@lyrahealth.com
Website: servicenow.lyrahealth.com

UHC Emotional Support Help Line

(866) 342-6892

24-hour Suicide Prevention Lifeline

(800) 273-8255 or text 838255

24-hour Domestic Violence Hotline

(800) 799-7233

Call 911 if you or the person you are helping is in immediate danger.

Qualifying life events during COVID-19

If you’ve had a qualifying life event (such as getting married, having a baby, or losing coverage under another plan) within the last 12 months, but missed the 31-day enrollment window, you may still be eligible to make your desired changes/enrollment. Request assistance by sending an email to ServiceNow@alliant.com.

Have your healthcare and/or daycare needs changed as a result of COVID-19?

You can make a prospective midyear change to your Flexible Spending Account (FSA) election(s) to align with your new situation.

Simply complete the Change in Status form (below) and submit it via email to ServiceNow@alliant.com. A Benefits Advocate will update your FSA election on your behalf and send you a confirmation email once the update is complete.

Change in Status form

COVID-19 and your ServiceNow medical plan

If you’re enrolled in a medical plan offered by ServiceNow, there is no cost to you and your covered dependents for screening, testing, or vaccinations related to COVID-19.

Through June 30, 2021, virtual visits under the UHC health plans are available at no cost to members—so you can get the care and professional advice you need from the comfort and safety of your home.

Please see the additional resources offered through the ServiceNow medical plans to the right.

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