Who to Contact?
Health Care
UHC PPO and UHC HDHP with HSA
PPO: (866) 844-4864
HDHP: (866) 734-7670
Policy/Group Number: #909166
Kaiser HMO (CA Only)
(800) 464-4000
Policy/Group Number:
Northern CA: #603745
Southern CA: #231166
Cigna Medical Benefits Abroad policy (MBA)
Provides coverage for accidents and illness that occur during travel outside an employee’s country of residence up to a maximum benefit of USD $250,000. If you require emergency evacuation due to injury or illness, the plan will pay evacuation expenses, as coordinated by International SOS.
For urgent or emergency care, call Intl SOS to find a Cigna provider. If you do not contact ISOS prior to accessing emergency care, you will self-pay and submit claims for reimbursement.
International SOS: 215.942.8226 or 480.333.3595
Cigna MBA Policy Number: 05829C
Cigna Customer Service 1.800.243.1348
To submit a claim without International SOS, request reimbursement from the Cigna MBA policy:
- Go to www.CignaEnvoy.com
- Select International Travelers “Medical Benefits Abroad (MBA) Plan”
- User ID: 05829CMBA
- Password: Cigna1
- Accept the terms and conditions to enter the site
- Click on the “Submit a New Claim” (blue button)
- Complete the form and submit
Mental Health and Work/Life
Lyra Health EAP – Work-Life Solutions
(844) 912-1934
care@lyrahealth.com
servicenow.lyrahealth.com/worklife
Life and Family
Rethink Child Development Resources
Call: (800) 714-9285
Email: support@rethinkbenefits.com
Live chat: rethinkbenefits.com
UHC Fertility Solutions
Call: 866-774-4626
TTY Users: 711