Who to Contact?

Health Care

UHC PPO and UHC HDHP with HSA


PPO: (866) 844-4864
HDHP: (866) 734-7670
Policy/Group Number: #909166

whyuhc.com/servicenow

Kaiser HMO (CA Only)


(800) 464-4000
Policy/Group Number:
Northern CA: #603745
Southern CA: #231166

kp.org

Delta Dental PPO


(800) 765-6003
Policy/Group Number: #18935

deltadentalins.com

VSP Vision


(800) 877-7195
Policy/Group Number: #30036102

vsp.com

Crossover Health


(866) 270-3589

crossoverhealth.com/servicenow

 

Cigna Medical Benefits Abroad policy (MBA)


Provides coverage for accidents and illness that occur during travel outside an employee’s country of residence up to a maximum benefit of USD $250,000. If you require emergency evacuation due to injury or illness, the plan will pay evacuation expenses, as coordinated by International SOS.

For urgent or emergency care, call Intl SOS to find a Cigna provider. If you do not contact ISOS prior to accessing emergency care, you will self-pay and submit claims for reimbursement.

International SOS: 215.942.8226 or 480.333.3595
Cigna MBA Policy Number: 05829C
Cigna Customer Service 1.800.243.1348

To submit a claim without International SOS, request reimbursement from the Cigna MBA policy:

  • Go to www.CignaEnvoy.com
  • Select International Travelers “Medical Benefits Abroad (MBA) Plan”
  • User ID: 05829CMBA
  • Password: Cigna1
  • Accept the terms and conditions to enter the site
  • Click on the “Submit a New Claim” (blue button)
  • Complete the form and submit

Mental Health and Work/Life

Lyra Health EAP – Mental Health and Counseling


(844) 912-1934
care@lyrahealth.com

servicenow.lyrahealth.com

 

Lyra Health EAP – Work-Life Solutions


(844) 912-1934
care@lyrahealth.com

servicenow.lyrahealth.com/worklife

 

Financial

Health Savings Account Optum Bank


(800) 791-9361
hsagroup@optumbank.com

optumbank.com

Navia Benefits Solution FSA


(800) 669-3539
Employer Code: EIE

naviabenefits.com

 

Fidelity 401(k)


(800) 835-5095
Policy/Group Number: #09143

netbenefits.fidelity.com

McGriff Insurance Services Commuter Benefits


(800) 768-4873

mcgriffinsurance.com

Prudential Life, AD&D, and Long Term Disability (LTD)


Life & AD&D/Vol. Life: (800) 524-0542
LTD: (800) 842-1718
Policy/Group Number: #52661

prudential.com

The Larkin Company Short-Term Disability (STD)


(888) 379-1854
servicenowLOA@thelarkincompany.com

AIG Business Travel Accident (BTA)


(800) 533-0699
Policy/Group Number: #GTP 0009153013

AIG Travel Guard ID Card

Life and Family

Lyra Work/Life Resources


(844)912-1934

servicenow.lyrahealth.com/worklife

Cleo Parenting Support


Email: support@hicleo.com.

https://hicleo.com/activate/

UHC Fertility Solutions


Call: 866-774-4626
TTY Users: 711

Grayce Caregiver Support


Email: team@withgrayce.com.

https://app.withgrayce.com/sign-up

Scroll Up