Who to Contact?
Get help from a benefits expert.
An important part of our benefits program is making sure you have the support and resources you need to make informed decisions about your care. Through our partnership with Alliant Employee Benefits, you’ll have access to Benefits Advocates who you can contact directly via phone or email for help.
Your advocates can help with issues such as:
- General benefit questions
- Verifying eligibility and coverage
- Obtaining new ID cards
- Finding a network provider
- Resolving health care claim or billing issues
- Coverage changes due to life events (marriage, new child, divorce, etc.)
Benefits Advocates
(925) 658-1581
M – Th: 8 am – 5 pm PST
Fri: 8 am – 4:30 pm PST
servicenow@alliant
Choose a Category
Health Care
UHC PPO and UHC HDHP with HSA
PPO: (866) 844-4864
HDHP: (866) 734-7670
Policy/Group Number: #909166
Kaiser HMO (CA Only)
(800) 464-4000
Policy/Group Number:
Northern CA: #603745
Southern CA: #231166
GeoBlue
(Medical coverage when on business travel outside the U.S.)
Outside the U.S. call: +1-610-254-5830
Inside the U.S. call: 1-888-412-6403
Email: customerservice@geo-blue.com
Policy/Group Number: QHG99999SERV
Traveling outside your home country? Register before you go with our global medical insurance, GeoBlue, at geo-blue.com and/or download the GeoBlue app from Apple, Amazon or Google Play app stores.
To register, enter this Group Access Code: QHG99999SERV. Our GeoBlue ID card is available through the mobile app, making it easy to show when accessing healthcare services.
Mental Health and Work/Life
Lyra Health EAP – Work-Life Solutions
(844) 912-1934
care@lyrahealth.com
servicenow.lyrahealth.com/worklife