Who to Contact?

Get help from a benefits expert.

An important part of our benefits program is making sure you have the support and resources you need to make informed decisions about your care.  Through our partnership with Alliant Employee Benefits, you’ll have access to Benefits Advocates who you can contact directly via phone or email for help.

Your advocates can help with issues such as:

  • General benefit questions
  • Verifying eligibility and coverage
  • Obtaining new ID cards
  • Finding a network provider
  • Resolving health care claim or billing issues
  • Coverage changes due to life events (marriage, new child, divorce, etc.)

Benefits Advocates


(925) 658-1581
M – Th: 8 am – 5 pm PST
Fri: 8 am – 4:30 pm PST
servicenow@alliant

Health Care

UHC PPO and UHC HDHP with HSA


PPO: (866) 844-4864
HDHP: (866) 734-7670
Policy/Group Number: #909166

whyuhc.com/servicenow

Kaiser HMO (CA Only)


(800) 464-4000
Policy/Group Number:
Northern CA: #603745
Southern CA: #231166

kp.org

Delta Dental PPO


(800) 765-6003
Policy/Group Number: #18935

deltadentalins.com

VSP Vision


(800) 877-7195
Policy/Group Number: #30036102

vsp.com

GeoBlue
(Medical coverage when on business travel outside the U.S.)


Outside the U.S. call: +1-610-254-5830
Inside the U.S. call: 1-888-412-6403
Email: customerservice@geo-blue.com
Policy/Group Number: QHG99999SERV

Traveling outside your home country? Register before you go with our global medical insurance, GeoBlue, at geo-blue.com and/or download the GeoBlue app from Apple, Amazon or Google Play app stores.

To register, enter this Group Access Code: QHG99999SERV. Our GeoBlue ID card is available through the mobile app, making it easy to show when accessing healthcare services.

Mental Health and Work/Life

Lyra Health EAP – Mental Health and Counseling


(844) 912-1934
care@lyrahealth.com

servicenow.lyrahealth.com

 

Lyra Health EAP – Work-Life Solutions


(844) 912-1934
care@lyrahealth.com

servicenow.lyrahealth.com/worklife

 

Financial

Health Savings Account Optum Bank


(800) 791-9361
hsagroup@optumbank.com

optumbank.com

Navia Benefits Solution FSA


(800) 669-3539
Employer Code: EIE

naviabenefits.com

 

Fidelity 401(k)


(800) 835-5095
Policy/Group Number: #09143

netbenefits.fidelity.com

McGriff Insurance Services Commuter Benefits


(800) 768-4873

mcgriffinsurance.com

Prudential Life, AD&D, and Long Term Disability (LTD)


Life & AD&D/Vol. Life: (800) 524-0542
LTD: (800) 842-1718
Policy/Group Number: #52661

prudential.com

The Larkin Company Short-Term Disability (STD)


(888) 379-1854
servicenowLOA@thelarkincompany.com

AIG Business Travel Accident (BTA)


(800) 533-0699
Policy/Group Number: #GTP 0009153013

AIG Travel Guard ID Card

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